Shipping Details

1) Free shipping for orders over $200 applies only to customers within Australia and excludes bulky, oversized & liquid items.Β Β 

2) Shipping charges will be calculated at checkout based on volume, weight and destination. This applies both within Australia and Internationally.Β 

3) Oversized and bulky items can not be shipped internationally.

4) Standard Delivery Timeframes:

We use Australia Post and other national couriers. Standard delivery typically takes 2–7 business days within Australia, depending on your location. Regional and remote areas may take slightly longer.

International freight delivery times vary by destination.Β  For detailed information please check the Australia Post International Delivery Times.

5) International Customs & Duties:

International orders may be subject to customs duties, taxes or import fees set by your country’s customs authority. These charges are the responsibility of the recipient and are not included in our pricing. We recommend checking with your local customs office prior to ordering.

6) Express Post is only available within Australia and it will be calculated at checkout.Β 

Express delivery takes approx. 1-3 business days for Metro areas, and approx. 2-4 business days for customers in WA, NT and TAS.

7) Express Post excludes bulky and oversized items.Β 

8) Click & Collect is available at our Retail Store: 9a Green Street, Brookvale NSW 2100. Mon - Fri 10am to 4pm.

Returns Details

For Returns information, please see our Returns PolicyΒ 

Christmas Delivery Cut-Off Dates (Australia Post)

To receive your order in time for Christmas, please place your order at least 2 business days before the cut-off dates below.

Standard Post

  • VIC, QLD, ACT, NSW, SA:
    Friday 19 December, 12pm
  • WA, NT, TAS:
    Friday 12 December, 12pm

Express Post

  • VIC, QLD, ACT, NSW, SA:
    Tuesday 23 December, 12pm
  • WA, NT, TAS:
    Friday 19 December 12pm

Please allow additional time for items being sent outside a metro area or being lodged over the counter. For more detailed state breakdowns (including Perth, Darwin and Hobart) please visit Australia PostΒ 

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