Maileg Mouse Big Brother Brown in box

Shipping & Delivery

At Nordic Fusion, we aim to provide clear and consistent delivery expectations for all orders.

1. Order Processing & Cut-off Times

Order Cut-off Time: 2:00 PM (AEST), Monday through Friday. Orders placed after this time will be processed the following business day.

Handling Time: 0–2 business days (Monday–Friday).

2. Shipping Rates & Transit Times

Shipping charges and estimated transit times are calculated at checkout based on the total weight, volume, and destination of your order.

Visibility: You will be provided with specific transit time estimates for each available freight carrier at the time you choose your shipping option, allowing you to see the expected delivery window before completing your purchase.

3. Domestic Delivery (Within Australia)

We partner with Australia Post and national couriers.

General Transit Window: 1–10 business days (Monday–Friday).

Estimated Total Delivery: 1–12 business days, depending on your location.

Express Shipping: Available for non-bulky items at checkout.

4. International Shipping

We ship to selected international destinations.

Availability: If your country is available in the checkout dropdown menu, we can ship to you.

Delivery Times: Estimates are provided at checkout based on your specific destination.

International freight delivery times vary by destination. For detailed information please check the Australia Post International Delivery Times.

Customs & Duties: International orders may be subject to local import duties or taxes. These charges are the responsibility of the recipient.

5. Click & Collect (Brookvale)

Pick up your order for free at our retail store: 9A Green Street, Brookvale NSW 2100

Hours: Mon–Fri, 10:00 AM to 4:00 PM.

Returns Details

For Returns information, please see our Returns Policy.